If you are experiencing lag issues, read this post.

2018-04-12-18-00
IDC/Games User

Mjölnir


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Hello everyone:

If you are experiencing lag issues, contact us by sending an email to customerservice@idcgames.com or by clicking here to access our support platform and send us the following information, which is necessary to study the incidence correctly.

- Traceroute:

To carry out this process you must follow the following steps:

1. Open the CMD in your Windows browser:

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2. Once opened, type "tracert -d 185.80.220.133" and save the information in a text file once the process is finished.

- Country from which you are playing

- Your ISP (Internet Provider)

- Your acklog. You will find it in your Zula folder.

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Steam users:
C:\Program Files (x86)\Steam\steamapps\common\Zula EU

IDC users:
C:\Program Files (x86)\IDCGames\Zula

Thanks in advance!

See you on the battlefield!


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